1. Eligibility
You must be 18 years or older and living in the UK or EU as Melanie's insurance only covers these regions.
2. Client Responsibilities
The Client understands and agrees to the following -
I am responsible for contacting my GP about any health concerns.
If I am receiving treatment from my GP, or any other medical provider, I should tell him/her about any nutritional strategy provided by Melanie Smith. This is necessary because of any possible reaction between medication and the nutritional advice.
It is important that I tell Melanie Smith about any medical diagnosis, medication, herbal medicine, or food supplements, I am taking as this may affect the nutritional advice.
If I am unclear about the agreed agreement, I should contact Melanie Smith for clarification.
Zoom/MS Teams or face-to-face consultations will not be recorded.
3. Refund & Cancellation Policy
Payment:
Full payment is due at the time of booking unless otherwise agreed upon.
Refunds:
If you need to cancel before the session starts, please email info@melaniesmithnutrition.com within 48 hours of purchase for a partial refund (minus administrative fees).
4. Intellectual Property
All materials provided (PDFs, videos, guides, trackers) are the property of Melanie Smith Nutrition and are for personal use only. You may not share, copy, reproduce, or redistribute materials without written consent.
5. Confidentiality
All personal information shared by you will remain confidential and used only for the purpose of delivering personalized support, in accordance with my Privacy Policy.
If testimonials are collected, explicit consent will be obtained.
6. Results Disclaimer
Individual results may vary. This session does not guarantee specific outcomes such as weight loss, symptom resolution, or diagnosis. Results depend on consistency, individual biochemistry, and external factors.
7. Governing Law
These Terms shall be governed in accordance with the laws of the United Kingdom.
8. Contact Information
For questions or concerns, please contact:
📧 info@melaniesmithnutrition.com
📞07896 806 928
🌐 melaniesmithnutrition.com
✅ By booking this session, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
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